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compact fluorescentwarranty
Russell Lighting, warrants to the buyer, that our products shall be free from defects in materials and workmanship for a period of one year from invoice date.
- The warranty shall not apply to damage caused by shipping, improper installation, improper lamping, product modifications or abuse of the product.
- Compact fluorescent electronic ballasts are under warranty by the ballast manufacturer, not Russell Lighting. Russell’s sole obligation under this warranty shall be, at our option, to repair or replace the defective product.
The factory shall not be responsible for labour or freight charges in connection with any returns or repairs.
- We do not supply lamps with our fixtures.
- Cancellation of orders after being processed for shipping will be subject to re-stocking charges and will be treated as returned merchandise.
- Production will not be scheduled until written release and/or applicable approval drawings are received in Russell’s office. Quoted delivery schedule will begin at this time.
- Installation disclaimer -— Russell Lighting assumes no responsibility for installation of their products. Installations must be made by qualified personnel, and use of these products must meet all regulatory codes and requirements.
- Hold for release orders -— Orders which are not released within 120 days of purchase order date may be subject to price increases and/or delays.
- No materials will be ordered, or work performed on custom or non-catalogued items until firm release dates are established.
- Wiring — Standard wire length on SVT cord drops is 10'. Standard wire length on chain hung is 10' with 6' chain. (Consult factory for applicable upcharge for modifications).
- Returned merchandise must have our prior written approval. A 25% restocking charge will apply to all returns allowed. All restocking is at factory discretion and subject to inspection.
Note: Compact fluorescent, non-catalogued, custom or modified fixtures are not returnable.
No fixtures may be returned for credit after 3 months from date of original shipment.